Reference and Outreach Services

[Main Lbrary] 1F Circulation Desk: +886-2-77495235  •  2F Reference & Information Desk: +886-2-77495250  •  Personal phone: +886-2-7749+ext.
[Gungguan Library]: +886-2-77496889  •  Personal phone: +886-2-7749+ext.
[Linkou Library]: +886-2-77498452  •  Personal phone: +886-2-7749+ext.

Name Position Phone E-mail Duties
Min-Jhen Chen Division Head 5240 e53012@ntnu.edu.tw
  1. Planning and tracking the reference information retrieval service
  2. Planning and tracking subject librarian service
  3. Planning and tracking electronic resources promotion
  4. Planning and tracking library user education
  5. Planning and tracking outreach services related cooperation business
  6. Temporary assignments
Yi-Ping Liao Senior Administrator 5243 ypliaw@ntnu.edu.tw
  1. Reference service and library user education course
  2. Subject librarian responsibilities
  3. Planning and designing information literacy course
  4. Second hand book and book crossing events
  5. Maintenance of Div. of Reference & Outreach Services webpage
  6. Major outreach program support
  7. Turnitin platform management
  8. Temporary assignments
Mei-Ling Hsu Administrative Assistant 5259 hml@ntnu.edu.tw
  1. Reference service and library user education course
  2. Subject librarian responsibilities
  3. Audio-visual collection, circulation and promotion management
  4. Microform collection and retrieval service management 
  5. Planning electronic resource promotion
  6. Major outreach program support
  7. Open Access Week programming
  8. Temporary assignments
Chia-Yi Chin Administrative Assistant 5241 gracec@ntnu.edu.tw
  1. Reference service and library user education course
  2. Subject librarian responsibilities
  3. Planning thematic book display and major events
  4. Social media management
  5. E-newsletter editing and flyer/poster updates
  6. Reading survey and arts and culture activities management
  7. Poster printer management and supply procurement
  8. Personal data risk management, property management
  9. Temporary assignments
Ju-Yin Hsu Administrative Assistant 5248 jyhsu@ntnu.edu.tw
  1. Reference service and library user education course
  2. Subject librarian responsibilities
  3. Digital thesis and dissertation review and platform management
  4. Major outreach program support
  5. Maintenance of Scholarly Communication Hub (Chinese)
  6. Uploading past exam papers
  7. Temporary assignments
Ying-Yu Chen Administrative Assistant 5277 averycobest@ntnu.edu.tw
  1. Reference service and library user education course
  2. Subject librarian responsibilities
  3. Student reading group affairs (English)
  4. Administrative tasks for the Bilingual Education Project
  5. Maintenance of the English website
  6. Major outreach program support
  7. ORCID outreach
  8. Management and promotion of Lexile resources
  9. Temporary assignments
Cheng-Han Chuang Administrative Assistant 5203 cchuang@ntnu.edu.tw
  1. Reference service and library user education course
  2. Subject librarian responsibilities
  3. Student reading group affairs
  4. Course reserved book business
  5. Major outreach program support
  6. Guided tours for visitors
  7. Coordination of subject librarian services
  8. Management of multipurpose room and information literacy classroom
  9. Temporary assignments
Yioki Shiu  Project Assistant 5245 yioki@ntnu.edu.tw
  1. Reference service and library user educa
  2. Administrative tasks for the Higher Education Sprout Projecttion course
  3. Hiring part-time workers and management (including duty rotation arrangement)
  4. Reviewing digital theses and dissertations
  5. Major outreach program support
  6. Management of SMILE area hardware and piano equipment
  7. NCL WriteAid Similarity Scanner
  8. Temporary assignments
TBD        
Sing Tsai      
  1. Cleaning of discussion rooms on the 2nd and 3rd floors, and research rooms on the 4th to 6th floors
  2. Assistance with Division of Reference & Outreach Services affairs and activities
  3. Assistance with duty rotation at the International Conference Hall
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